Open banking lets a business ask to be paid, and lets the customer approve that payment inside their own banking app. DirectDue uses it so trades businesses and property managers get paid faster, without card fees, and with every payment matched to the right invoice or tenancy.
| Card | Direct debit | Bank transfer | Open banking | |
|---|---|---|---|---|
| Cost to you | About 2–3% | Low, plus admin | Free | 0.5%, capped at $5 |
| Set-up for the payer | Type card details | Paper or online form | Type account number and reference | Approve in their bank app |
| Matched to the invoice | Usually | Sometimes | Often wrong or missing | Always, by reference |
| You know it failed | Straight away | Days later | When you notice | Straight away |
| Payer can cancel | Through a chargeback | With the bank | Not after sending | Recurring approvals, any time in their app |
Yes. Open banking in New Zealand is regulated under the Customer and Product Data Act 2025, and payments are made through standard bank APIs. We work through our payment partner Volley.
ANZ, ASB, BNZ, Westpac and Kiwibank, which together hold most New Zealanders’ everyday accounts. Customers of other banks can still pay by card or bank transfer.
No. Customers approve payments inside their own bank. We receive the outcome, and at most the bank name and the last digits of the account the payment came from, never a login or a full account number.
A customer’s one-off approval, in their bank app, for future payments to you up to a limit per payment and per month. Rent works this way, and regular trade customers can choose it for invoices. Anything over a limit comes to them as a normal pay link.
You and the payer are told straight away. For rent we retry the same day and then send a catch-up link; for invoices the customer gets a pay link.
Payers approve each payment or the limits for recurring ones, so mistaken payments are rare. If one happens, it can be refunded from the app.
Free during the pilot. Set up in ten minutes.